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  Sample Customer Satisfaction and Loyalty Projects

 














  • Developed and implemented customer satisfaction and loyalty strategies for a management services firm
  • Designed and executed customer satisfaction surveys and made recommendations to increase customer loyalty based on results analysis
  • Measured and analyzed customer loyalty and satisfaction levels along with key indicators for predictive trend projections and corresponding actions
  • Designed and analyzed customer loyalty survey for services firm, and translated results into tactical action plans
  • Conducted 2-day Customer Summit

 
 
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